Privacy Policy

1. Introduction

As a globally integrated company, Alcyone Technologies‘ business processes increasingly go beyond the borders of one country. This globalization demands not only the availability of communication and information systems across the Alcyone Technologies group of companies, but also the world-wide processing, sharing and use of multiple types of information including information about an individual whose identity is apparent (either directly and indirectly), or can be reasonably be ascertained from the information available or likely to be available (Personal Information).

This Policy letter sets forth the general principles which underlie Alcyone Technologies' specific practices for collecting, using, disclosing, storing, retaining, disposing, accessing, transferring or otherwise processing Personal Information.

2. Applicability

This Policy applies to all Alcyone Technologies personnel, operating units, and wholly owned subsidiaries worldwide and (as transferred and agreed) with suppliers/business partners who must act consistently with the principles contained in the policy. Country and industry-specific laws and regulations shall take precedence over this policy, to the extent applicable. The application of these principles is more particularly described in the applicable Alcyone Technologies Corporate Instructions (and any accompanying implementation Guidelines) relating to processing Personal Information. Please read this policy along with the company guidelines for the use and processing of Personal Information to understand how Alcyone Technologies plans to achieve the set principles.

3. Privacy Policy Statement

Alcyone Technologies remains committed to protecting the privacy and confidentiality of Personal Information of its Employees (including prospects and contractors), Clients, Client Customers, Business Partners and other identifiable individuals that it may receive, use, access, process, transfer or store as part of its business. Uniform practices for collecting, using, disclosing, storing, retaining, disposing, accessing, transferring or otherwise processing such information assists Alcyone Technologies to process Personal Information fairly and appropriately.

Alcyone Technologies may collect personal information from various people as part of the services it may render to them, or in the course of its business. Based on the information being collected and nature of services or requirement, Alcyone Technologies will apply suitable mechanisms to ensure that Alcyone Technologies has a lawful basis for receiving, accessing, using, processing, transferring, storing and/or disposing such personal information.

4. General Privacy Principles

A. Accountability:

Alcyone Technologies understands its accountability and responsibility for any Personal Information that it may receive use, process, or store as part of its business. Accordingly, it will:

  1. have appropriated corporate instructions, guidelines and other measures to be able to demonstrate that Personal Information is used/ stored / processed / retained / disposed / transferred in compliance with applicable law and other applicable guidelines;
  2. designate an individual or individuals who are accountable for the organization’s compliance with the Privacy principles; and
  3. ensure the availability of required policies, procedures and contacts for management of personal information; these being reviewed at a minimum annually or as and when there is a change warranted.

B. Consent, Fairness and Purpose:

Alcyone Technologies will only collect adequate, relevant and necessary Personal Information, and will process such Information fairly and lawfully.

When collecting Personal information, the purposes, legal basis, and where required by applicable law, the consent of the individual, will be specified and / or obtained upon or before its initial collection and / or disclosure as well as before any previously collected Personal Information is Processed for a new or different purpose.

Individuals can withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. Upon receipt, ALCYONE TECHNOLOGIES.COM will inform individuals of the implications of withdrawal.

C. Accuracy:

Alcyone Technologies will keep Personal Information as accurate, complete and up to date as is necessary for the purpose for which it is processed; and provide appropriate channels for the same.

D. Disclosure and Data Sharing:

Alcyone Technologies.com will make Personal Information available inside or outside Alcyone Technologies under appropriate circumstances for business purposes only or as authorized by law. This may require Alcyone Technologies to transfer personal information to countries other than Alcyone Technologies operation’s country of business (including transfer to other entities or third parties).

Alcyone Technologies will implement privacy principles for the use / processing/ transfer / storing, and disposal of personal information as may be prescribed under applicable laws.

E. Cross-Border Data Flows:

When conducting business, working on Company projects, or implementing new processes or systems, an operation may require the transfer of personal information to other entities or third parties that are located outside of the Alcyone Technologies operation’s country of business. While permissible data transfer mechanisms are defined by applicable law or regulation, examples include:

  • a data transfer agreement with the party who will access or obtain the personal information; or
  • notice to and/or approval from a country’s local data protection authority; or
  • notice to and/or consent from the individual whose data is to be transferred.

F. Security:

Alcyone Technologies will implement reasonable technical and organizational measures to safeguard Personal Information and instruct third parties processing Personal Information to process and manage it in a manner which is consistent with Alcyone Technologies standards (for Alcyone Technologies owned information) or Alcyone Technologies Client standards (for Client information), as may be applicable.

G. Access:

Upon request, Alcyone Technologies will, within a reasonable time, manner, and in a readily intelligible form provide individuals appropriate access to Personal Information retained by Alcyone Technologies. Alcyone Technologies has the right to deny the request; however, the reasons for denial will be provided. Alcyone Technologies will erase, rectify, complete, or amend the data pursuant to a justified request.

H. Retention and Disposal:

Alcyone Technologies will retain Personal information in a form that permits identification for no longer than as necessary for the fulfillment of the stated purpose and should be disposed thereafter.

I. Transparency:

Alcyone Technologies will be transparent, and make readily available to individuals, specific information related to management of Personal Information.

J. Custodianship:

Alcyone Technologies will follow appropriate policies and practices agreed with its clients for the safe handling of Personal Information that it processes on behalf of its clients.

5. Enforcement and Redressal

Alcyone Technologies will provide appropriate robust mechanisms for assuring compliance with the principles, and address grievance and / or provide recourse for individuals who are affected by non-compliance with the principles.

6. Contacting Alcyone Technologies’ Data Privacy Office

If you have any questions, requests or grievances pertaining to this Privacy Policy or other privacy matters you may contact Alcyone Technologies’ Data Privacy Office or Pramod Sharma, CEO, at pramod.sharma@alcyone.in or at Alcyone Technologies, Shekhar central, 812-813, New Palasia, Indore, Madhya Pradesh 452001